TROPICAL STORM / HURRICANE PREPARATION
- Provide Whitehaven with the name of the current insurance contact representing your association. (Name, Phone Numbers, and E-mail Address)
- If you have a catastrophe contract with a general contractor contact them to assist you in securing your property when and if it becomes necessary.
- Place loose unsecured items inside the building or storage unit. (Pool/Patio Furniture, Trash Cans, Signs etc.)
- Place loose unsecured private property inside the individual units. (Patio Furniture, Plants, Door Mats etc.)
- Raise elevators to the highest floor and shut down power.
- Protect glass doors and windows with storm shutters or plywood if possible.
- Contact Whitehaven to report damage. (Phone Numbers provided below)
- Go ahead and make repairs to prevent further damage. (Make sure to take plenty of pictures and keep all receipts for the adjuster so you can include the temporary repair expenses in your claim)
- Do not make permanent repairs until an insurance adjuster sees the property and advises you on what steps to take.
- Provide the adjuster with current contact information of the insurance contact representing your association. (Name, Phone Numbers, and E-mail Address) This will allow the adjuster to work with one person from the association which will prevent confusion and help expedite the claim.
WHITEHAVEN CONTACT INFORMATION
Whitehaven Insurance Gulf Shores Office (251) 967-3323
Whitehaven Insurance Atlanta Office (770) 267-3323
Please report claims to the office numbers or through our website
EMERGENCY CONTACT INFORMATION
Name E-mail Address Direct Line**
Lance Alexander firstname.lastname@example.org (251) 967-1107
Debbie Gibson email@example.com (251) 968-3407
Cindy Gooch firstname.lastname@example.org (251) 967-3426
Scott Harris email@example.com (251) 967-3425
Dora Hartsock firstname.lastname@example.org (251) 967-5206
Kelly Henderson email@example.com (251) 968-3404
John Sadlis firstname.lastname@example.org (251) 424-1758
Barbara Schillace email@example.com (251) 968-3406
Crystal Sizemore firstname.lastname@example.org (251) 967-1079
Debbie Walters email@example.com (251) 968-3406
Bruce White firstname.lastname@example.org (770) 267-3323
**Direct lines are transferred to the agent’s cell phone